Shipping & Returns


Shipping to US + Canadian Customers

We primarily use Canada Post and USPS as our shipping methods. Once an order is confirmed, phwatr will package and ship your order within 2 business days. Usual delivery time is within 5-7 business days. Please note, that phwatr cannot guarantee the actual date of delivery by our third party shipping suppliers.

Customers will be charged in US Dollars.


We guarantee all components of your phwatr products to be free from defects in workmanship for a period of 30 days. Please examine all parts prior to assembly. If any part is defective or damaged in transit or if a defect in workmanship is found in the first 30 days, please contact us using the following form:

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